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4.3 | 32 Reviews

LG SIGNATURE 5.8 cu. ft. Large Smart wi-fi Enabled Front Load Washer

LG WM9500HKA

Features

  • Black Stainless Steel Finish
  • TurboWash® Technology
  • Inverter Direct Drive Motor
  • Integrated Control Panel

Quick Specs

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric
  • Width: 29 5/8"
  • Height: 41 3/16"
  • Depth: 33 1/16"
  • Energy Star Rated: Yes
  • Laundry Capacity: 5.8 cu. ft.
  • Steam Cycle: Yes

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The Art of Essence

LG SIGNATURE stays true to the essence, delivering a new sense of life for the most discerning individual.


Peace of mind built-in

Now select LG appliances come with Proactive Customer Care, activated when you download the ThinQ® app and connect your smart appliance. Get recommended maintenance tips and usage reports to help keep your appliances running at their best. Plus receive alerts for potential problem before they arise.


Mega Capacity

Now you can wash a king size comforter and full set of bedding in a single load! This LG front load and LG SideKick™ offer a combined* 6.8 cu. ft. so you'll have more room to clean. *LG SideKick™ sold separately.


TurboWash® Technology

Give big loads the same great clean while cutting your wash time by up to 30 minutes with LG's enhanced TurboWash® technology.


Unleash the Potential of Laundry Innovation

Bask in the luxury of convenience with LG ThinQ® technology that provides remote management of key features.


Inverter Direct Drive Motor

When you buy a washer, you want something reliable that you can count on. Because the Direct Drive Motor uses fewer moving parts and operates more efficiently, LG confidently backs the motor with a 10-year limited warranty.


ENERGY STAR® Qualified

This LG washer has been awarded the ENERGY STAR® most efficient mark in 2018. Products that are recognized as the most efficient of ENERGY STAR® in 2018 help reduce greenhouse gas emissions by meeting rigorous energy efficiency performance levels set by the U.S. Environmental Protection Agency.


Think you can't do laundry on the go" Think Again.

Expand the limits of your laundry room with the LG ThinQ® app. Select a cycle, start or stop the wash and get notifications about when your laundry will be done, all from your smartphone. It even works with the Google Assistant and Amazon Alexa, so you can manage your laundry with simple voice commands.

Features

  • Black Stainless Steel Finish
  • TurboWash® Technology
  • Inverter Direct Drive Motor
  • Integrated Control Panel
  • ThinQ® Technology
SUMMARY
Capacity 5.8 cu. ft.
Design Style Front Loader
Series LG SIGNATURE
ThinQ® Technology with Proactive Customer Care Yes
APPEARANCE
On-Door Electronic Control Panel with LED Display Yes
Touch Buttons Yes
ENERGY
CEE Tier Advanced Tier
ENERGY STAR® Most Efficient 2018 Yes
WASH PROGRAMS
No. of Soil Levels 5
Spin Speeds Extra High (1,300 max.), High, Medium, Low, No Spin
No. of Wash/Rinse Temps 5 (Extra Hot, Hot, Warm, Cold, Tap Cold (All Cold Rinses)
No. of Water Levels Automatically adjusts to the size of load
No. of Programs 14
Wash Programs Normal, Perm. Press, Delicates, Speed Wash, TubClean™, Sanitary, Allergiene™, Heavy Duty, BrightWhites™, Towels, Rinse+Spin, Download, Jumbo Wash, Bedding
No. of Options 13
Options Prewash, Delay Wash, Extra Rinse, Child Lock, ColdWash™, FreshCare™, Steam, TurboWash™, Custom Program, Drum Light, Smart Grid, Remote Start, Wi-Fi Connect
FABRIC CARE FEATURES
Allergiene™ Cycle Yes
ColdWash™ Option Yes
Sanitary Cycle Yes
SenseClean™ System Yes
Steam Technology Yes
TurboWash® 2.0 Technology Yes
CONVENIENCE FEATURES
4-Tray Dispenser Prewash, Main Wash (with liquid detergent cup), Bleach, Fabric Softener
Auto Suds Removal Yes
Child Lock Yes
End of Cycle Signal Yes
Leveling Legs 4 Adjustable Legs
LoadSense Yes
LoDecibel™ Quiet Operation Yes
TrueBalance™ Anti-Vibration System Yes
THINQ® SMART FEATURES
Energy Monitoring Yes
Smart Grid Ready Yes
WiFi Connectivity Yes
Laundry Starts Yes
Smart Access Yes
Smart Adapt Yes
SmartDiagnosis™ (v3.0) Yes
ThinQ® Technology with Proactive Customer Care Yes
MOTOR AND AGITATOR
Axis Horizontal
Motor Speed Variable / 1,300
Motor Type Inverter Direct Drive Motor
MATERIALS AND FINISHES
Available Colors Black Stainless Steel (K)
Cabinet PCM
Control Panel Plastic
Door Cover Dark Black Tinted Square Cover
Door Opening 42 1/8"
Door Rim Glass/Chrome
NeveRust™ Stainless Steel Drum Yes
Top Plate Painted
POWER SOURCE
Ratings UL Listed
Electrical Requirements 120V, 10 Amps
Type Electric
ACCESSORIES
Hose Included Yes
ACCESSORIES(SOLD SEPARATELY)
LG SideKick™ Pedestal Washer WD205CK
LG Sidekick™ Pedestal Washer (WxHxD) 29" x 14 1/8" x 30 7/8"
Pedestal WDP5K
Pedestal (WxHxD) 29" x 14 1/8" x 29 2/5"
DIMENSIONS/CLEARANCES/WEIGHTS
Carton (WxHxD) 31 5/16" x 44 15/16" x 35 5/8"
Product (WxHxD) 29 5/8" x 41 3/16" x 33 1/16" (55 15/16" D with door open)
Weight (Product/Carton) 239 lbs / 263.3 lbs
WARRANTY/UPC
UPC 048231017039

Quick Specs


  • Appearance

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric

  • Dimensions

  • Width: 29 5/8"
  • Height: 41 3/16"
  • Depth: 33 1/16"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 5.8 cu. ft.
  • Steam Cycle: Yes
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Smart Functions - SmartThinQ

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Interactive Tour

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.3 out of 5

84% of reviewers recommend this product.

5 Stars

Wonderful new way to do laundry with no loud noise

dwig 11/20/2021

We ordered the set without seeing the machines in person. We had to wait a while to receive them but have been very pleased with their service. The installer had the hot and cold water switched and I called LG and they sent a tech out very nice and knew what he was doing and I have been very pleased with all four new pieces.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Amazing efficient machine

AllieSz 11/17/2021

We bought this about a month ago and have been so happy with our purchase. I love the steam option
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Mega Capacity Washer

Merry204 11/11/2021

I bought this almost two months ago. My old washer was a different brand and was several years old with 3 repairs so I changed brands and went to the LG. I am so happy with this washing machine. It has a very large stainless steel drum and is easy to use and I have used most of the different settings and am very happy with the washer and its features
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Love it

Raddles 10/21/2021

This has so many features which makes it great for pretty much everything. I was Doing three loads of laundry a day and now am only doing one which is amazing
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

The Best.

JessicaH 10/21/2021

Purchased this set of washer and dryer for our new home. After many years of using different brands we can honestly say these are our favorite. We spent MONTHS researching different brands models and consumer reports and finally chose this one. After waiting for a great sale we purchased this set. We looked for large capacity to handle large loads for our growing family including clothing bedding towels couch covers etc something energy efficient easy to use water efficient and not loud and obnoxious. THIS IS IT. We have washed our entire king sized bedding sheets mattress cover duvet cover cases etc as a load without an issue about 10 towels in a load 2 sets of full sized bedding etc. It really does wash well with mega capacity We have had this set for almost a month and absolutely love it. I primarily wash at night/evenings and love that the cycles are not loud and the little song played at the end does not wake up the entire house. Love how efficient it is Super easy to use and the aesthetics of it all are just SO perfect. Definitely recommend to anyone considering.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

Washer

Campfire survivor 10/19/2021

Had it only a few months thought I bought the top of the line and the computer that works it already has gone bad. It gets stuck on 16 minutes forever have to keep resetting it. Service in my area is non existent so have to wait weeks for a service call. Very frustrating Lost everything in the Campfire of Paradise November 8 2018 and was shifter from apartment to apartment having to use laundromats and couldnt wait for my washer and dryer was so happy when I finally got a home again and my very own washer and drying again. I was so disappointed
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Great washer

Morsi 9/28/2021

This the best washer you can buy did I say also biggest I Love the size speed and how quite
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

TGO2020 9/24/2021

I purchased a year ago my washer and Dryer and I could not be happier about choosing LG. I get lots of compliments on it. The service department and technicians are the best.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Wonderful washer - love the wifi feature

FLGlo 9/23/2021

We bought this as a pair with the 9 cu ft dryer and they are fantastic Large capacity super quiet and lots of great features. This is our 3rd LG washer / dryer pair and well keep buying them and recommending them
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

A High Performer

2Dogs3 9/19/2021

Really delighted in how well it cleans and by how much it holds. More than enough cycle settings. Quiet in operation
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Largest home washer

Largest home dryer 9/19/2021

I love the size but dont like that there is hardly any water in the tub. I wish it used more water
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great

ChrisCho 9/17/2021

Weve had this for two years now. Works well. Previously had a Samsung that always smelled like mildew. Lg has the tub wash. I just add some Clorox and no Smell. I always leave the door open when not in use.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Well Ill Be *amned

Powrbruh 9/10/2021

I hated front load washers because I didnt think they clean well because they use so little water. I had a LG front load set before and sold it to get a top load washer and dryer because I swore it didnt clean worth and darn. I sold it and purchased a Maytag Commercial top load set which I kept for 3 years before selling the set and purchasing the LG Signature Mega-Capacity set. I purchased this set due to the water and energy efficiency. I wash my moms clothes and she messes up quite a bit of laundry to do incontinence. Also I have IBS and sometimes have accidents that causes me to need to change clothes more frequently. My roommate showed me our water bill for the last 3 months and I was flabbergasted that our water bill was almost $200 for just that amount of time. I instantly knew it was because I have been washing my mothers clothes more frequently. So I purchased this set to be able to wash our clothes as well as my moms clothes together and save on time and water cost. I didnt believe this washer would clean as well as my Maytag toploader but it cleaned it better. Certain stains I would pretreat and it still would be present in my clothing. This machine cleaned the items better than my Maytag. I was surprised. I really was. With so little water I just knew I would be unhappy but I am not. With the sleek design the quietness of the washer and dryer the huge capacity and the reliability that LG is known for I am very happy I did purchase this set and would recommend it to anyone looking for a good washing machine with a huge capacity. I just received mine today and everything came out very clean. I am still fighting my OCD because I feel it needs to use more water. But the cleanliness of my clothes is helping me to overcome that urge to do it.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Amazing washer with all the latest features

Rockton Hall 9/6/2021

Looks great and washes really well. This is the second set weve purchased to replace old units and we are very happy with these.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Washer

Panic Manic 9/4/2021

Excellent use ability and quiet. Operation is very easy.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Awesome washer drier and Nano TV

Domenico 9/4/2021

I had a service technician come out and explain to me the class - 101 on the front load washer Two tablespoons of of detergent 2 tablespoons of bleach 2 tablespoons of softener-add 2 tablespoons of water to your softener so it doesnt gunk up and if the front load washer makes noise it will go away after sometime of this is normal
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Love our LG

ooysters 8/17/2021

This is our 3rd pair of LG washer and dryer. We have relocated to CA and moved from renting to purchasing... Every time we would get LGs and they are wonderful but a bit pricey machines Its very worth the price. Our last one lasted 8 years until we sold our house. Love it so much and it really cleans so well
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Great feature

hka208 8/9/2021

I bought this appliances 1month ago its work gentle and great.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Worth the wait

Missfitz 8/8/2021

We ordered our washer dryer mini base washer in March it was delivered the end of June. Totally worth the wait Great features such as WiFi very quiet efficient Love the mini-washer option instead of a lower drawer- excellent for small loads delicates- and finishes/dries in time to throw the big load right in the dryer
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Good Washer

Mongo46 8/1/2021

The washer has functioned well with a few issues. The washer developed a leak which was very difficult to find. Eventually it was determined that the high water pressure in my home was causing the detergent chamber to leak when the water flowed into it. The addition pressure reducing valves solved this problem. Occasionally in the spin cycle the washer will begin to shake and rattle. This happens very intermittently and has not yet been corrected. Also at the present time the washer will dribble water from the top of the door opening after a cycle. this has not been resolved.
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Great product

Disney Minnie Mouse 7/23/2021

I love both the washer and dryer. They clean very well. Love the large capacity of the tubs. Its kinda funny they barely fit in my laundry room. But I wont trade them out. I feel the only down fall to them are there is no description for all of the different cleaning options.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

Great features with a few drawbacks

Einh14 7/2/2021

Used for over 2 years now and pretty happy with the washer. Plenty of features for anything you would need. We have had maintenance once for a leak which was fixed under warranty and havent had problems since. Its relatively quiet huge capacity and looks nice. Our main drawback is wrinkling. It is so efficient and fast spinning even using low spin that it is very hard to have your clothes come out not all twisted together and wrinkled. I do a lot of air drying of clothes and this really gets in the way.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Do not buy

Matt111111111 6/7/2021

We have had this washer for 1 year 3 months and the motor went out. Called service person was here in 3 days which was great. Now the bad news. The motor which is covered under their 10 year warranty....they dont make the parts for. Now fast forward 2 months. Still no update from LG. Went out and purchased a new washer as we continue to wait for some type of decision. So wasted a Home Depot protection plan on this washer. Just sad.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Front Load Washer

HCNJ 5/29/2021

I love that I can do all our comforters bedding this is the largest washer I could find . The only thing is that theres occasional leak that Ive had to contact them to come repair .
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Bad machine

Murphy1010 5/17/2021

Two years and motor is down one month waiting for the new part Got in last week - rubbed three cycles and it is down again I hope I will get a new machine ASAP Detail I bought this machine at Costco
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Very disappointed

shelly35 5/13/2021

I purchased this washer based on the fact it could handle a king sized comforter and king sheet set in a single load. Instead of a comforter we use two thin cotton blankets think hospital type. After about 7 washes holes began to appear in my blankets Clothes loads did not have damage. I believe the washer was working as it was supposed to. We returned the units and with a slightly smaller set we saved A LOT of money Size difference maybe equal to the size of our espresso machine...I would not recommend these machines to anyone.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Expensive but worth it

murmal 4/24/2021

I bought this 9500 HKA Washer and its pair Dryer from Costco. Bit Expensive even after store instant discounts. Paid around 3+K. But worth it. Installation along with the required accessories like water connections duct etc are included. Haul away of old items is free as well. Now about the unit. It works really silent. Cleans and spins to the max without hurting the cloths longevity which is good. It is really big 5.8 cu.ft. For us it is really big compared to the one we had earlier 3.2 cu.ft. Several options to choose from for the washing it is bit confusing but each of them has its own characteristics so try to understand the options first before you throw your cloths in. You can pause and add more if you forgot something when you started the washer. Heating options are more than what you would need same way with spin and soils. Oh By the Way this connects to wifi and informs you when your washing is done so you dont have to keep checking it or the clock to see if it is done or not. A temp light inside which you can activate when you want it to check how is it done inside. Over all I would give 5 out of 5 based on the past 1 month of use.
Originally posted on lg.com

Yes, I recommend this product

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2 Stars

Leaky washer

Rivers4us 4/21/2021

I bought my washer in July 2020 I have had service four times already. I will have to buy the extended warranty based on the amount of service called Ive already had. Also the motherboard stopped showing the countdown on several cycles in the beginning. I bought this product off the ratings on consumer reports. I spent way too much on our washer/dryer combo to be disappointed
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Heavy duty and no vibration

Nena4rmbrasil 3/29/2021

I got my Lg signature less than a month ago but so far i didnt have any problems i read a lot of bad reviews before buying but i can say thats not my case i can wash and it doesnt vibrate and shakes like my old machine did it looks very nice have many different operations and it leaves my clothes very clean I love the light inside the drum just wish the mini washer that can be attached to the bottom came with the washer but im thinking of getting it in the future Im in love with my Lg Signature
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great features large

mth75 3/25/2021

I bought this washer with the available sidekick washer below. Love this washer for its large size and features
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Love it

JenniB70 3/21/2021

Got my washer a couple weeks ago and I love it. The matching side kick is perfection I havent connected wireless just no point as in in a small house but the features are clear and easy to use.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great Features

Moe2019 1/23/2021

I bought the Washer a over a year ago and Im so glad I did.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value