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4.4 | 156 Reviews

5.0 cu. ft. Mega Capacity Smart wi-fi Enabled Front Load Washer with TurboWash™ 360° and Built-In Intelligence

LG WM4200HBA

Available in 2 Color(s)

Features

  • 5.0 cu. ft. Mega Capacity
  • TurboWash™ 360° Technology
  • AI Fabric Sensor/ Smart Pairing
  • AAFA Certified LG washers

Quick Specs

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric
  • Width: 27"
  • Height: 39"
  • Depth: 33.25"
  • Energy Star Rated: Yes
  • Laundry Capacity: 5.0 cu. ft.
  • Steam Cycle: Yes
  • WiFi Connected: Yes

See More

 
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See how LG Front Load Washers were rated on reliability, performance, and energy & water efficiency.

SEE RATINGS CHART

Image Feature

Power Clean Big Loads in Under 30 Minutes 1

5 powerful jets spray clothes from multiple angles for a complete clean in under 30 minutes 1 .

Image Feature

Deep Clean with the Power of Steam

AAFA certified LG washers with the Allergiene™ Cycle remove over 95% of pet dander and dust.

Image Feature

Premium Looks Designed to Last

Sleek, scratch-resistant tempered glass doors are complemented by chrome or rose gold accents.

Image Feature

Get It All Done In Less Time.

Mega Capacity (5.0 cu. ft.) means you have even more room to do laundry in fewer loads.

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Smooth Surface Helps Prevent Snags

Unlike porcelain & plastic, stainless steel tub & lifters avoid chips that snag on & ruin clothing.

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Built-in Intelligence Takes Out The Guesswork

AI technology selects optimal wash or dry settings. Washer can auto-select a compatible drying cycle.

Image Feature

Wash Two Loads At The Same Time

Wash small loads that can't wait or two loads at once with the LG SideKick™ Pedestal Washer.

Image Feature

Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the full movie with audio Descriptions watch the full movie

See how LG Front Load Washers were rated on reliability, performance, and energy & water efficiency. SEE RATINGS CHART

Power Clean Big Loads in Under 30 Minutes 1 5 powerful jets spray clothes from multiple angles for a complete clean in under 30 minutes 1 .

Deep Clean with the Power of Steam AAFA certified LG washers with the Allergiene™ Cycle remove over 95% of pet dander and dust.

Premium Looks Designed to Last Sleek, scratch-resistant tempered glass doors are complemented by chrome or rose gold accents.

Get It All Done In Less Time. Mega Capacity (5.0 cu. ft.) means you have even more room to do laundry in fewer loads.

Smooth Surface Helps Prevent Snags Unlike porcelain & plastic, stainless steel tub & lifters avoid chips that snag on & ruin clothing.

Built-in Intelligence Takes Out The Guesswork AI technology selects optimal wash or dry settings. Washer can auto-select a compatible drying cycle.

Wash Two Loads At The Same Time Wash small loads that can't wait or two loads at once with the LG SideKick™ Pedestal Washer.

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the full movie with audio Descriptions watch the full movie

Features

  • 5.0 cu. ft. Mega Capacity
  • TurboWash™ 360° Technology
  • AI Fabric Sensor/ Smart Pairing
  • AAFA Certified LG washers
  • ThinQ® Technology with ThinQ Care
  • Tempered Glass Door with Chrome Trim
LAUNDRY APPLIANCE CAPACITY
Capacity 5.0 cu. ft.
SUMMARY
Product Color Black Steel
Dial-A-Cycle™ Yes
Hard Buttons Yes
Electric Dryer Option DLEX4200B
Gas Dryer Option DLGX4201B
Series LG
Touch Buttons Yes
Type Front Load Washer
Type of Display LED
ENERGY
CEE Tier Tier 3 (Advanced)
ENERGY STAR® Most Efficient Yes
ENERGY STAR® Certified Yes
IMEF 3.1
IWF 2.9
WASHER PROGRAMS
No. of Washer Programs 14
Washer Programs Allergiene®, BrightWhites™, Bedding, Delicates, Downloaded, Drain+Spin, Heavy Duty, Normal, Perm. Press, Sanitary, Speed Wash, Sportswear, Towels, Tub Clean
No. of Washer Options 13
Washer Options Control Lock, Rinse+Spin, TurboWash®, Add Item, ColdWash, Delay wash, Extra Rinse, Fresh Care, Pre-wash, Remote Start, Spin Only, Steam, Wi-Fi
No. of Wash/Rinse Temps 5
Wash/Rinse Temps Cold, Extra Hot, Hot, Tap Cold, Warm
No. of Spin Speeds 5
Spin Speeds Extra High, High, Low, Medium, No Spin
Water Levels Load Sensing
No. of Soil Levels 5
FABRIC CARE FEATURES
Turbowash® Type Turbowash® 360°
AI DD® Yes
Allergiene™ Cycle Yes
ColdWash™ Option Yes
Sanitary Cycle Yes
SenseClean™ System Yes
Steam Technology Yes
LAUNDRY APPLIANCE CONVENIENCE FEATURES
4 Tray Dispenser Prewash, Main Wash (with liquid detergent cup), Bleach, Fabric Softener
Auto Suds Removal Yes
Control Lock Yes
End of Cycle Signal Yes
Leveling Legs Yes
LoadSense Yes
Cabinet Vibration Sensor Yes
True Balance® Anti-Vibration System Yes
LoDecibel™ Quiet Operation Yes
LAUNDRY APPLIANCE THINQ® SMART FEATURES
ThinQ® Smart Technology Yes
Energy Monitoring Yes
Remote Start and Cycle Monitor Yes
SmartDiagnosis™ (v3.0) Yes
ThinQ Care™ Yes
Tub Clean Coach Yes
Wifi Yes
MOTOR
Axis Horizontal
Max RPM 1300
Motor Type Inverter Direct Drive Motor
MATERIALS AND FINISHES
All Available Colors Black Steel , White (W)
Cabinet Painted Steel
Control Panel Plastic
Door / Rim Glass/Chrome
Door Cover Tempered Glass Door
NeveRust™ Stainless Steel Drum Yes
Top Plate Painted
CERTIFICATION
AAFA Yes
POWER SOURCE
Washer Electrical Requirements 120V, 10 Amps
Ratings UL Listed
Washer Power Source Type Electric
OPTIONS/ACCESSORIES
LG Sidekick™ Pedestal Washer WD300CB
Pedestal WDP6B
Stacking Kit KSTK4
DIMENSIONS
Carton (WxHxD) 29 3/4" x 43 1/8" x 33 7/8"
Depth with Door Open 55"
LG Sidekick™ Pedestal Washer (WxHxD) 27" x 14 1/8" x 30 3/4" (50 1/2 D with door open)
Pedestal (WxHxD) 27" x 13 5/8" x 28" (43 7/8" D with door open)
Product (WxHxD) 27" x 39" x 33 1/4"
Weight (Carton) 215.2 lbs
Weight (Product) 201.5 lbs
Weight (Product/Carton) 201.5/215.2 lbs
WARRANTY & UPC
Direct Drive Motor 10 Years
Drum 3 Years
Parts and Labor 1 Year
UPC 048231028295

Quick Specs


  • Appearance

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric

  • Dimensions

  • Width: 27"
  • Height: 39"
  • Depth: 33.25"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 5.0 cu. ft.
  • Steam Cycle: Yes
  • WiFi Connected: Yes

Specifications Sheet

Energy Guide

Owner's Manual English 5,752K 03/02/2022

Owner's Manual Spanish 5,557K 03/02/2022

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* Documents require Adobe Reader.

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21-07-06 LG Turbo Charged Timesaver

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Interactive Tour

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.4 out of 5

83% of reviewers recommend this product.

1 Stars

Horrible Shipping Delivery - misinformation

MMiti 11/27/2023

Well I have no idea how the product is going to work for me because LG has screwed up the delivery so badly. I have TWO emails confirming delivery and set up for Today Monday Nov 27 and they are a no-show. I called LG and they told me Sorry for the confusion. No - there is NO CONFUSION I have emails that clearly state delivery for today. The last email confirming this delivery date came at 5:45am this morning. I took this full day off of work for this delivery. I am currently on hold with both LG and the delivery company to rectify this. I will remove this review ONLY when this problem is solved to my standards. I will also be invoicing LG for my day of lost work I make $110/hour as a Critical Care RN so time is money LG In case you havent heard American Health Care is a dumpster fire right now. Nobody can be allowed time off. Update: finally an LG person on the phone was able to confirm that it would be IMPOSSIBLE to deliver the units as promised today. A email or a phone call indicating this BEFORE I took off work would be the MINIMUM effort I would expect from a large company like LG. I will be requiring a large discount or rebate for this massive inconvenience..
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Value

 
5 Stars

After sales service.

jesssibal 11/25/2023

After sale services is very good. Drum of my washer splits on the seams and LG is very considerate to fix it free although after warranty period. Thanks LG.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
1 Stars

Dont buy this washer

Lorikl 11/21/2023

Washer leaks intermittently. Called service thru Costco and service person said you cant use pods you cant wash small loads you cant wash large loads just medium loads??? Thats ridiculous Dont buy this washer its a lemon
Originally posted on lg.com

No, I do not recommend this product

4 Stars

Great features.

Til72 11/11/2023

Our washer was missing the rubber in the drain filter so water was running everywhere. Had to replace the filter. This washer is quiet. I dont like having to drain the water out the bottom. I still havent figured the cycles out. Its a little overwhelming compared to my old whirlpool washer and dryer. It has a lot of features to choose from. I just need to figure out how to use them all. I do like the look of the appliances. Overall its a great purchase.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
4 Stars

Intermittent issue w/ washer preventing diagnosis

Cat63 10/30/2023

I am experiencing something that your LG tech could not diagnose. I am afraid the problem will persist past warranty because it is occurring intermittently
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Leaks intermittently

Lorikl 10/22/2023

This washer leaks constantly but its intermittent. I finally got fed up after it leaked 3 washes in a row. Service showed up and of couse it didnt leak. The service man blamed the pods soap I was using then he blamed the size loads I was washing too small too big pods too big. This is the first time I bought this brand and its too bad because I think it washes the clothes well but the leak is unacceptable. I wish I didnt buy it.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Love the Features

Badge0831 10/9/2023

We are happy with the washer this far.This washer has everything Its huge efficient has lots of flexible cycles and will sends you a text when the load is finished. It even steams the wash and dries a small load And the steam clean cycle really freshen up your clothes. Wm4200hba washer
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
1 Stars

Washer 4200

MsMM3 10/9/2023

No custoner service. LG Drun solit after 18 months of use..terrible product.no custoner support.LG stands for let go.not life good
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Value

 
1 Stars

Dangerous Washer Dont Buy

ChrisM2023 9/26/2023

My wife and I purchased this washer a year ago. Well it literally blew up on us about 3 1/2 weeks ago. The result was a flooded laundry room some wall damage and a couple of items of clothing that were mangled inside the twisted up drum of the washer. Im not exactly sure what happened but at least we were fortunate enough that I was home at the time. The good part of this we had the extended warranty. LG finally came through following several attempts at contacting them and the extended warranty directly they sent out a technician to verify that the washer had indeed exploded. LG eventually made good by issuing us a check via mail which covered the cost plus some extra money for the damages incurred. My wife and I then chose to go to another store and purchase a different brand of washer top loading.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Great deal for Christmas

Jay Rock 9/14/2023

Bought mine a Lowes for Christmas been super solid and performs awesome.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Best investment in a WD Ive made in 40 years

Lilipad 9/11/2023

Have had this set 11 months. Its like a spaceship when you first get it so many strings so many things and you can control it all from your phone. Told the kids to start a load and want to make sure its getting done? Look in your app. Pause or restart a load and check if you need maintenance get tips and tricks and reminders on cleaning your filters or if your filter is dirty and the kids didnt clean it your app tells you that youre not getting your optimum dry and to clean the filter or get reminders to run your clean cycle in the washer. Its a fantastic investment and your clothes will thank you. saving water gas and energy. I love this set.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Great features

Adjoa 9/4/2023

I bought this a month ago and I like how it works and less minutes it takes to wash compare to my old one
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Fast Delivery and a terrific Washer

HannaFamily 8/7/2023

We bought this washer a few weeks ago and were prepared to wait a few weeks for the delivery because the deal was so good on such a great washer--effectively the same price as one with lesser features that could be delivered faster. However the washer came in RECORD time and has been 100 worth way more than what we paid. Were delighted
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Good purchase

Ny Fl gal 7/22/2023

There were a few kinks in the installation but very pleased now
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Gets clothes clean

Sal234 7/21/2023

I bought this about 10 months ago and I love it. So many features I can do big loads or small and its so quiet too.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

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5 Stars

My Favorite Washer

Jeff Phillips 7/17/2023

Exceeded expectations and the features/benefits are too numerous to mention. We are an LG family.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

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5 Stars

Powerful machine

BrooklynLaura 7/5/2023

This machine is efficient and powerful. Its got many preset cycle options and does a great job. The LG smart app notifies when the cycle is done. Wouldnt get anything else besides LG
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Great washer

slynnish 7/2/2023

I bought this washer a little over a month ago. It has been great and I really like the feature where I can change wash settings through the app. It gets my clothes really clean and gets stains out. The only thing Id change about this and it might not be a changeable thing in a front loader is that Id like to be able to launder my heated mattress pad which requires me to fill the drum and soak 5 minutes agitate gently 2 minutes spin cool rinse agitate 1 minute and spin again. Theres no way to program that into this machine and with all of the fancy cell phone controlled features I would think that should be an option- a build your own cycle option. Looks like Ill still have to go to the laundromat.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Impressive so far

Karldkramer 6/26/2023

I bought this machine at Lowes as a floor model. I got it at a good price. So far Ive been impressed but the features and ease of use. I like the integrated app and the audio diagnostics. The speed of washing a regular load of laundry is amazing. The machine is very quiet and the ultra high spin cycle almost makes the clothing dry. The only feature I do not have is the auto dispensing detergent. I wasnt sure if it was worth the extra cost and I was wondering about how the dispensing is calibrated. I also like the app counts down the time to use the tub washing tablets. I also like the record of washing done and how much energy used. Not sure what I can do with that info but I have it. I do have an issue with the selection knob. Sometimes it hard to tell which setting the machine is on.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

S Wielgus 6/26/2023

We purchased this after ours quit after 13 years. We were planning to have it repaired however the cost effectiveness was almost mute. I purchased a new one and very happy with washer. This model comes with wifi connection ability and very easy to operate. After a few loads my wife was happy with the results of the washer and probably will purchase a new dryer of the same set. The ability to set and forget was perfect for what we needed and save energy aswell. We hope this washer surpasses the life expectation of the old model. I will continue to purchase LQ products.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

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5 Stars

Top of the line

Vader48 6/24/2023

Just purchased this washer/dryer set and love them Washer is 5 cubic feet and can handle anything we put it in it. These are very efficient and quiet. Be sure you only use a tablespoon or less of detergent to avoid extra suds and damaging the tub. The washer automatically tells the dryer the best cycle to select which is cool. Got the pedestals for added height and these are perfect. Looking forward to years of reliability with these.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great machine

Jvano0414 6/13/2023

Replaced our 4 year old set from a different manufacturer with this set and could not be any happier. They are quiet fast effective and efficient
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great Washer

Cabernd 6/10/2023

We love our new washer clothes come out fresh and clean.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

best washer on the market

bigrockingd 6/10/2023

We bought this after losing our washer to lightning. This washer does a much better job faster and with so much Less water
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Best washer

MelodyandChad 6/10/2023

I have owned LG products for over 20 years. Currently moved out of home and left my LG washer and dryer. Never had any issues. Moved into new home bought same LG products they wash and dry fantastically
Originally posted on lg.com

Yes, I recommend this product

Features

 

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4 Stars

Good products

M Louise 6/8/2023

This is my second set of LG washer/dryer in 10 years. They do a fine job cleaning and drying our laundry. One question I have: why does the lint cling to the rubbery-like part that surrounds the glass on the bottom inside of the dryer door? My old dryer never had this problem.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Love it

Cmw9 6/4/2023

I love my new washer. So quiet clothes cleaner than ever. Easy to use
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

One word FABULOUS

Vickie C 6/3/2023

I havent had a new washer in 11 years and my new LG WM4000HBA is everything you could ever want in a washing machine. I AM IN LOVE. My clothes could seeming amazing. I did my research on Consumers Report top 10 washers were all LG. I COULD NOT AGREE MORE. I actually enjoy doing my wash simply amazing washing machine
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

Works well now

John Bundren 6/3/2023

I was disappointed when it didnt work right when it was installed by Lowes
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

Its just ok....

Rachel Dede 5/27/2023

The soap dispenser has to be filled after every load. Its not a very quie machine. I can hear it down tow hallways. But it does play a song when its done so I know when to flip the loads.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Love the big capacity

Johnna Ross 5/22/2023

I bought this a few months ago and I do love all the features. Its a great washer for the whole family
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Not much water

Dlab1134 5/15/2023

It should be bold lettering in the marketing material that high efficiency means the machine uses minimal water Only fills up to 4 inches in the window. How can this possibly clean? Our gym clothes still smell after one wash so I have to was several timesi will never buy a front load washer again
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Love my LG washer and dryer

Katwin 5/15/2023

I initially owned an LG washer and dryer and enjoyed it for 18 years. When my old washer quit working I went to purchase and bought another brandI soon realized it was not the quality of my LG and took it back and purchased another LG set. The quality of LG is the best. I absolutely love my new LG set
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

LG Front Loader

Leslie Boswell 5/5/2023

I bought this about 2 months ago and its Absolutely the BEST washer Ive owned
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Ita too noisy when drain and spin

JESSELONGBEACH 5/4/2023

Washer gets stuck in drain and spin mode and does not complete the wash cycle I have to unplug it and turn it back on and press the drain and spin button to finish washing. I just bought it in February 2023 unbelievable LG
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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3 Stars

Already broken.

Dissatisfide 4/29/2023

Cylinder did not drain. It filled with water and poped the door open flooding our laundry room and basement Had to have a restoration company mitigate water damage It has been 2 weeks and still no part to fix it.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Lots of options

swingb17 4/23/2023

We purchased the washer and dryer set and it has been amazing. The washer and dryer communicate with each other so you dont have to change the settings on the dryer once you move the clothes over. The cycles are quick and get the clothes clean. Having the ability to connect the washer and dryer to your phone and Alexa help keep track of the status of the loads so you can move laundry along.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great machine

Zilpha Owens 4/17/2023

I purchased this to go in my new home and love it.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Great Washer

Mike 31389 4/14/2023

I bought this washer a month ago and Im very happy. I had a high efficiency too loader before and I liked it but I love this front loader. Cut my dry time in half and washes the clothes much better. Especially blankets. Love the anergine cycle. The turbo wash feature is awesome.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Not impressed

KoHuEsHu 4/13/2023

We bought a washer and dryer set both machines have had their own issues. Whether it be error codes and having to re run cycles or simply just not functioning. Weve contacted customer service and thats its own problem.
Originally posted on lg.com

No, I do not recommend this product

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Value

 
5 Stars

Washing machine

Momscott 4/12/2023

I love my new machine. The technology is easy to use and so many features available.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Large capacity

JLZ4 4/3/2023

We have enjoyed the machine for 6+ months. The machine has cut down on the number of loads per week because of capacity and cleanliness of clothes even in large loads.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Great washing machine

Ramos Ohana 3/22/2023

Very appropriate washing machine for the generation
Originally posted on lg.com

Yes, I recommend this product

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Quality

 

Value

 
5 Stars

I love this washer

LesterTM 3/17/2023

This has been a great washer for the 6 months Ive owned. Its pretty quiet and handles larger loads. Ive not once had a problem with it. I also like its looks
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Amazing product

Marija Mitic 3/17/2023

I bought this product 2 mo ago and it is amazing how actually now everything is clean My old one use to just move water around but this one is OMG so CLEAN
Originally posted on lg.com

Yes, I recommend this product

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2 Stars

Delia Gauna 3/2/2023

I bought this 10 months ago and am already having problems with it. So no I will not be recommending it to my family and friends. So now I am stuck with a washer that doesnt work well because I cant afford to buy another one. Im still trying to pay this one off.
Originally posted on lg.com

No, I do not recommend this product

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2 Stars

not a great experience

KC55 3/2/2023

I originally purchased the LG washer on 12/6/2022 but had to wait until 2/6 for delivery as pedestals that were ordered with the machine were out of stock. Original washer display was not working properly digital lights on front only showed ----- for all cycles. I contacted LG service and was only directed to a satisfaction survey was not given any help at all. Had to have the washer taken back and exchanged for a new one. Second washer has issues with drum being out of alignment. not an issue of machine being out of balance. Drum is so out of order that machine makes lots of noise and jumps a lot during the spin cycle. It is basically inoperable. I am now awaiting the delivery of a 3rd machine. I am hoping this one works. However I had to get a different model as the store is out of stock on my original purchase. The new washer is a different model and will not match the dryer that I purchased but I could not wait another month to get a washer that works as the model I originally purchased is out of stock. I have been very disappointed with LG product quality. AND the original pedestal that I purchased for the machine was damaged on delivery so had to wait for another one to be delivered. It looked as if it had been hit by a fork lift. I chose LG initially as I was hoping for good quality. this has not been the case. It is now March 2. My replacement is supposed to be here tomorrow. I am hoping this works.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Love this appliance

P Lofton 3/1/2023

Have a LG.washer in my other home and love it. This one works so well.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

LG Washer Dryer

Brynnie 2/24/2023

Awesome Products Easy and reliable on multiple settings
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Excellent features

Jcomo5670 2/20/2023

I bought this almost a month ago and i an in love. The extra large capacity helps reduce my laundry loads. The machine is so quiet and I love all the different wash features
Originally posted on lg.com

Yes, I recommend this product

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Value