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3.5 | 125 Reviews

30 cu. ft. French Door Refrigerator

LG LMXS30776D

Features

  • 30 cu.ft. Capacity
  • PrintProof™ Finish
  • Door-in-Door®
  • Smart Cooling® Plus System

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35 3/4"
  • Height: 68.88"
  • Depth: 37 3/4"
  • Energy Star Rated: Yes
  • Refrigerator Size: 29.7 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • Sabbath Mode: No
  • WiFi Connected: No

See More

 
Design is all in the finish.

Channel your inner designer to create your ideal custom kitchen with the new LG Virtual Designer


The Look You Love Without the Fuss.

Now you can have all of the things you love about stainless, without the need for special cleaners or constant attention. LG's PrintProof™ fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth for a distinctive kitchen that handles real-life in style.


Easy Access to Family Favorites

For those fly-by visits to the refrigerator, the Door-In-Door® feature allows you to get in and get out providing easy access to beverages and snacks. Only LG Door-In-Door® models include bonus door bins for added organization and storage.


CustomChill® Drawer

This versatile drawer gives you additional refrigerator space when you need it. Featuring four temperature settings, it adapts to your needs and gives you the flexibility to store a range of foods from meats and fresh produce to cooking ingredients and cold drinks. Its adjustable dividers help with better organizing and accessing food.


Fresher is better.

Smart Cooling® Plus technology is designed to maintain superior conditions within the refrigerator. The Linear Compressor and Dual Evaporators react quickly to humidity and temperature levels and help keep your food fresher, longer. Strategically-placed vents in every section help surround your food with cool, fresh air.


Peace of Mind.

When you buy a refrigerator, you don't want to worry that it won't last.Because the Linear Compressor motor uses fewer moving parts and operates more efficiently, LG confidently backs the Linear Compressor with a 10-year limited warranty.


See and Easily Access Food

The Glide N' Access® Shelf is designed to provide better organization and access to food. Smoothly glide-out the shelf for effortless access to hard to see and reach food items.

Features

  • 30 cu.ft. Capacity
  • PrintProof™ Finish
  • Door-in-Door®
  • Smart Cooling® Plus System
  • CustomChill® Drawer
SUMMARY
Ice & Water Dispenser Yes
Door Type French 4-Door
Refrigerator Type Door-in-Door®
ADA Compliant Yes
FEATURES
Smart Cooling Plus System Yes
Multi Air Flow Cooling Yes
Temperature Sensors 8
Fresh Air Filter Yes, Air Filter LT120F
Dual Evaporator Yes
Water Filtration System Filter LT800P
Ice & Water Dispenser Yes
Dispenser Type Tall Ice & Water Dispenser®
Ice System Slim SpacePlus®
Linear Compressor Yes
Display Type Smooth Touch Control /White LED
Daily Ice Production 3.5 lbs / 3.8 (IcePlus™)
Ice Storage Capacity 3.0 lbs
Door-in-Door® Yes
ENERGY STAR® Qualified Yes
REFRIGERATOR
Glide N' Serve™ Drawer Yes
Glide N' Access™ Shelf Yes
Folding Shelf Yes
No. of Shelves 4 Split (3 Fixed/1 Folding)
Cantilevered Shelves Yes
Shelf Construction Spill Protector™ Tempered Glass
Crisper Bins 2-Humidity Crispers / Bonus Drawer
Refrigerator Light Premium LED (Ceiling and Side)
Dairy Corner/Bin Yes
Door Bin Construction Clear , Opaque, Silver Deco
EasyReach™ Bins 2
FREEZER
Drawers 3-Tier Organization®
DuraBase™ Solid Drawer Base Yes
Divider Yes
Freezer Light Premium LED
Door Type Pull Drawer
Handle Smart Pull® Freezer Handle
DIMENSIONS/CLEARANCES/WEIGHT
Depth with Handles 39 1/8"
Depth without Handles 36 5/8"
Depth without Door 31 3/4"
Depth (Total with Door Open) 51"
Height to Top of Case 68 7/8"
Height to Top of Door Hinge 70 1/4"
Width 35 3/4"
Width (Door Open 90 with Handle) 45"
Width (Door Open 90 without Handle) 40"
Installation Clearance Sides 1/8", Top 1", Back 1"
Weight (Unit/Carton) 397 lbs / 430 lbs
Carton Dimensions (WxHxD) 38" x 73" x 40"
WARRANTY
Limited Warranty 1 Year Parts and Labor, 5 Years on the Sealed System (Parts & Labor), 5 Years on the Compressor (Parts & Labor), 6-10 Years on Linear Compressor (Parts Only)
UPC 048231787000
MATERIALS & FINISHES
Handle Matching Commercial Handles
Hidden Hinges Yes
Surface Coated Metal, Stainless Steel
Back Flush & Metal Cover Over Mechanical Parts
Contour Door Yes
CAPACITY
Refrigerator 17.10 cu. ft.
Freezer 8.80 cu. ft.
Total 29.7 cu. ft.
CustomChill® Drawer 3.80 cu. ft.
CONVENIENCE
Temperature Controls Electronic/Digital
Door Alarm Yes
LoDecibel™ Quiet Operation Yes
SmartDiagnosis™ Yes
Auto Closing Door Hinge Yes
Child Lock Yes
CUSTOM CHILL DRAWER
Temperature Range 29 , 33 , 37 , 42 F
Dividers 2
Handle Smart Pull®

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35 3/4"
  • Height: 68.88"
  • Depth: 37 3/4"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 29.7 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: No

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.5 out of 5

60% of reviewers recommend this product.

3 Stars

Not worth the money

Shelwal 11/21/2020

We have had expensive fridges before this one but this one overpriced for the quality. We have had 2 service techs out within first year because the left door with ice maker in it soo heavy and slams shut. Never could get it balanced for us. Then the ice maker soo small runs out quickly daily when we have 4 people our household using ice so have to buy extra bag of ice to put in freezer. Also from the door slamming one of the plastic pieces that wrap around door bin has broken on one side so will not stay hooked in where we keep our salad dressings. Already having to pay to replace only had fridge now for 2 years. Do like the water dispenser can put bigger cups and fill up pitchers.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Great Features - But Very Unreliable

Gdsiceo 11/17/2020

This LG refrigerator only deserves high rating on the specified features. There is no way the product can be rate 4 stars or above. I originally thought my 10 days without a refrigerator due to failure was unusual But it is not. Now I am rating Product LMXS30776D 1 star.. Too late I discovered complaints about the compressor were widespread. Also just as common is the inability to resolve any problem the 1st or even second time. I was into my 5th visit with a 3rd compressor to be installed and an evaporator on the menu. It is not unusual for service to be 7-10 days at minimum. The first level service I experience not only was useless and it was not timely. He came to my home and confirmed my refrigerator was not chilling or freezing. It is my opinion the first level service might be able to repair an icemaker but little else. After the first level service did show up he did not turn in the paper work stating the repair was beyond first level service capability for over 24 house. How do I know? I call Main Service Repair 3 times the next day trying to get an ETA for higher level technical support. I was so happy to get a refrigerator that was cooling that it took a little over a week before I noticed food stored in the main compartment was going bad sooner than before. I called for repair and when the repair came over a week out. The main compartment had cool down to 41 degrees still above recommended temperature for main compartment 33-37 degrees and the repairman said He could not find anything wrong. However it was clear to me the refrigerator was not always working. So I went on Amazon and purchased 4 refrigerator thermometers. I confirmed my suspicions. The temperatures were in the 40s and near 50 degrees. In subsequent refrigerator monitoring temperatures went higher and higher into the upper 50s. The ice maker worked intermittently and then just stopped as the temperatures inside got higher. The freezer thermometers showed the refrigerator freezer compartment temps were in the mid 20s. FYI: The temperatures that are displayed on the refrigerator left door panel are for decoration and do not reflect any inside temperatures.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Not Built to Last

BeeBear3 11/6/2020

I purchased this refrigerator along with several matching LG kitchen appliances from Best Buy in December of 2018. Its a great looking fridge with exceptional capacity and space worked great for just over a year. In Feb of 2020 the ice maker stopped producing ice. I had a few people take a look and they recommend replacing the ice maker altogether replacing a few other things to do with the water lines valves etc. Nothing fixed it. A few months later the water dispenser stopped dispensing water. Ive had now 6 technicians take a look at it and no one can figure out whats wrong with it. Now Im stuck with a fridge without a working ice maker or water dispenser and its not even 2 years old. Im a big fan of LG products but this is very disappointing. My advice for this product is to proceed with caution as it seems like its not built to last.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

never will buy LG

ikaria 9/9/2020

worst product ever also the customer service is horrible.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Absolutely terrible.

UnhappyLMXS30776DOwner 8/27/2020

I bought this fridge about 4 or 5 years ago and its mostly junk Ive had to defrost the motor and fans three times so far and it keeps freezing up. The doors continually sag after adjustment. Worst of all the ice and water have ceased dispensing. Ive replaced two parts to no avail and finally determined that the wires in the door have broken. Im not the only one with this problem Dont buy anything from LG - not a refrigerator a phone or a washer/dryer. Just go buy a brand thats worthwhile. Also why cant I find part# EAD62885601 anywhere? Thats the number on the part itself Why cant I find it anywhere?
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Pethetic customer service

rds1201 8/12/2020

i have this refrigrator for 2 years and 4 weeks back it stopped cooling. i read online that LG has an issue the Linear compressor and filed a request with them to get it fixed. i t took them a week. but after than the refrigerator started multiple probs panel started beeping continuously and and deli panel stopped working. after multiple call and wasting time after 2 weeks the technician called me and told that they dont have the part i have wait 2 weeks more to get that and then this week the technician called saying that he has part and it would cost me 169 to service call + additional money for part. i called LG again to get this clarified and they called the service request and placed an new one with vendor now with only deli panel and that too i have to pay for. i have called LG for this and they just transfer me from one dept to another. can someone help to file a case against them her please
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

It WAS good now its BAD

Pm0929 7/26/2020

We bought our lg 2 years ago and loved it and all it features but now I have lost an entire refrigerator worth of food because it wont stay cold in the fridge or the drawer. I took a few grocery trips to figure this out as its about 10 degrees too warm so it was hard to tell if it was cold enough and the temperature gauge of the outside just said 1 degree Celsius. Now I dont what to do. I hope lg will help me so I can change my review to my previous thought of 5 stars. These fridges are HUGE money and should last more than 2 years
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Great features poor customer service

bpat24 7/20/2020

I bought this product at Home depot with extra warranty and within a few months had water that leaked out of the ice maker and ruined the control panel called LG and they sent service person who said that the damage was not covered. when a company can not stand behind their own products and whats the use of the Extra warranty do anything? something like this should have been addressed fairly easily by LG because I do not think that one time sale is their ultimate goal. When someone buys your product you would want them to be customer for life. Shopping for new appliances and I guess decision will not be hard to make. .
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Poor Quality

MCamacho 7/19/2020

I bought this refrigerator I want to say no more than three years ago not quite sure. Shortly after buying this new model the paint on it started chipping around the edges handles in the edge of the door. The dishwasher has never been used and its also peeling. The matching stove I put it to self clean and it burnt my microwave in the front. As soon as I had issues with the refrigerator I try to reach out to Best Buy and they referred me back to the manufacture. Reached out to the manufacture with no success. As a business owner I hate to write a bad review on any product. It took me a long time to make the decision that my opinion needed to be heard. I am very disappointed to have purchased such expensive equipment and have such poor quality.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

This is a great product if you hate ice

Lynn Horrocks 7/6/2020

I still am blown away that LG would make such a huge refrigerator and such teeny tiny ice maker. A refrigerator of this size 30 cu ft. is obviously for a large family and doesnt make enough ice for a 2 person household. Sad sad sad
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Broke down within 3 yrs of purchased

Liz00 6/12/2020

The freezer stop freezer called the for repair and it took 2 months to fix. Then couple of months later it stopped working. After getting it fix again wokers fine for 2 yrs later the same problem again.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

DO NOT BUY AN LG

Tam61 5/25/2020

We loved this refrigerator when we purchased it and it is a beautiful fridge but after only 3 years the compressor has gone out and it quit cooling of course. There is a class action lawsuit against LG regarding these Linear Compressors We CANNOT get any help from LG as they are saying they cannot find anyone to repair our refrigerator even though there is an extended 5 year parts and labor warranty on the sealed cooling system. The problem is LG is not paying an appliance repair company the money they owe them so they have quit dealing with them And also LG has not updated their compressor so the replacement part is the same as the defective part So please please dont buy an LG
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Sharon120 5/15/2020

Ive had mine 21/2 yrs and have had nothing but trouble with it Im having same problems your reading in the other reviews.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

beautiful piece of equipment with very short life

bama123 4/21/2020

the unit worked great the first three years then started not keeping frozen section frozen and melting- it would make weird noises the company we purchased the unit from in 2016 has went out of business and no one in tower would work on it. finally got local guy to look at it he was lost - we had to purchase another unit so we went with a different brand - we using it for cabinet storage in the garage as a reminder not to but this again
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

30 cuft refrigerator

Doc62 3/29/2020

This is our second LG 30 cu ft refrigerator. When we moved recently we had to leave the refrigerator. In our new house we were not happy with the refrigerator that came with it so a month ago we got the LG. This one has the outer door so you dont have to open the full door. And also the chiller drawer. We love it. One if the main reasons is not only size capacity but the ice maker in the door and not taking up half of the left side of the Frig
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Noise

ELA1 3/29/2020

Only had for 3 months now and it is getting louder every time it runs. It now sounds like it could take off. So disappointed
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

4 Stars

Its a beauitful refrigerator

Mamabear8986 3/29/2020

Its very spacious inside has lots of room for everything.however it makes a lot of noise which keeps me from sleeping.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Junk

Egleston 3/19/2020

Purchased 4 years ago.Beverage cooler light has never worked. BEST BUY and LG said it was the other guys responsibility. Now ice maker and water will not work because its saying the doors are open when they are fully closed. Chill drawer temp light is on indicating door is open when fully closed. Last fridge was 15 years old when I traded it in fro an upgrade and wish I still had it.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

FAILURE- COMPRESSOR WENT OUT 3YEARS OLD

KLINEDEAN 3/11/2020

Compressor failed with no warning lost food lost money out of my pocket. WARRANTY IS NOT ALL THEY LG STATES. This will be the last of the LG products I buy just waiting on my dishwasher microwave and stove to go now
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Not perfect but close

Milady 2/26/2020

Ok so I love this fridge but there are issues. Its weird to have seemingly endless space yet so many common things dont fit where you think they should. The doors have so many shelves but most of them only fit small/thin bottles. The milk/juice shelf is amazingly spacious but if you have many pickle jar sized items youll end up with them on a regular shelf in the fridge. Which brings me to my next space issue: tall items. The main refrigerator shelves are deep and wide holding pretty much everything you could ever hope for. As long as those items are short. Like really short. A can of whipped cream is too tall for the standard configuration and while you can move those shelves around it tends to make the remaining space awkward. The half shelf that pushes back is nice for a couple things but if you have more than it will fit and your milk/juice section of the door is full youll probably end up lying it down. Do you buy large bottles of condiments? None of mine fit in any of the left door shelves. I dont even mean the Costco containers. A regular 32 oz. jar of mayo is a no go. There is only one door shelf above the milk that it will fit on and that shelf only holds so much. The freezer is everything you could ever want though. Space upon space for everything. If you use a lot of ice you might want to keep an extra bin in there on the top shelf for some as the ice maker is relatively small. Its enough for our needs but worth mentioning because I know thats a big deal for some. The middle drawer is probably the best feature of this fridge. We stuffed ours with cheese yogurt and more but it would be great for drinks meat or whatever you need it for. The space is VAST far more than I expected for a simple drawer. You could fit a whole frosted sheet cake in there and still have room for more. Very convenient and makes up for any disappointment we had about the shelves up top. Other features worth an honorable mention: the air filter is much appreciated the led lighting is perfection the door-in-door is super handy and did I mention the SPACE? : I recommend visiting a store to lay hands on this fridge. It was a dream purchase for me. I cook/bake nearly everything from scratch and never had enough room for more complex projects until now. Whatever your needs it will likely be a great buy for you. Just take some time to consider what you have where you want it and if the shelves in this fridge will accommodate them without unnecessary hassle. In most cases you might simply need to rethink where things might go but a major purchase like this is worth a minute of measuring.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Quality features

BB59 2/25/2020

We have had this refrigerator for a month now and love it so far. The quality and the features are exceptional. The extra skidding drawer adds convenience and flexibility. The ability to have the fridge within a fridge on the right door is really useful for those items you get out a lot. we also love the ability to fill large pitchers with water or to fill our Keurig reservoir easily due to the location of the water dispenser. The ice machine so far has keep up with our demands but I imagine for a party I may want to buy a bag of ice. The size of this fridge and the features we truly feel set this apart from other fridges.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great features

Vicki57 2/22/2020

This is our second LG same model. We purchased this model in 2017 and loved it. In 2019 after 42 years In the same home we moved into a home with no kitchen appliances. We insisted on getting the same refrigerator because of the multiple storage available. We also love the dark stainless model that it came in it sure added eye appeal to our kitchen.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

We love it

Cmb35 2/20/2020

Has a ton of room.love the door in door feature and the extra pull out plus the freezer is very spacious with its extra slide outs.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Love everything about it.

Chief305 2/15/2020

Meets all of our needs in a refrigerator Highly recommend it
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Love it so far

Roll13 2/2/2020

Replaced a 12 yr old fridge. The lg is far better then we thought holds everything
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Give Me Space

The Big Dog 1/28/2020

Once all the connections were set up it purred like a happy kitten. Very spacious quiet and has lots of features.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

This is a well designed refrigerator freezer

StanT 1/27/2020

Very roomy and everything is well organized allowing quick access without all the hassel trying to find where you put the jelly jar.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Loud noice coming from inside the refrigerator

MarLeo 1/25/2020

I bought this refrigerator on July 2017 and about 6 months ago it started making this loud noice it sounds like a motorcycle engine. I called LG a couple of times but they have not done anything to help me. If this is a known issue why havent LG responded.with a solution.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Delivery from Home Depot.

Vhjoshi 1/25/2020

I bought this item one month ago. After delivery I inform within 48 hours to Home depot that Water and ICE dispenser not working. Home Depot delivery team said this item is defective. After one month Home depot contacted LG repair the freeze. The technician came and identified the part missing. The light sensor is not working. Even after two months New freeze is not working. The technician inform me that I have wait for parts and once I get the part I have to call them to fix up. I feel after spend so much money I am facing such money for new item.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Love all the extras Great refrigerator

Gigi111 1/22/2020

We purchased our LG Refrigerator a couple weeks ago. I know it is probably still early for a review but so far this is the BEST refrigerator we have owned. One thing we looked for was not cheap drawers. The prior fridge we owned had plastic drawers and naturally they broke and I had to deal with that for a couple years. The drawers inside are on rollers and we feel they will last much longer than the standard plastic ones. We love the fridge in fridge use that quite often. The other item is the new slim icemaker located inside the left door giving us lots more space The extra drawer about the freezer section is wonderful. It is also temperature controlled which was a bonus for us. The freezer has a huge section in the bottom along with two extra drawers above. I would not hesitate to recommend this LG refrigerator to anyone. You would not be sorry. As you can see we absolutely love this appliance. Our previous refrigerator was a side by side and this one has so much more room. Yes it is bigger but wow the options on this one are wonderful
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Awful refrigerator customer service and repair

Customer0 1/22/2020

We bought this refrigerator brand new in feb 2019. It stopped working twice already we have kids in the house. First time it broke down during the xmas holidays when we had about 15 people staying in the house. Loads of food got spoilt and customer service is extremely poor. It broke down again last week and technician came and repaired and said it should be fine in 48 hrs but nothing came of it. In the mean time we are without a fridge and food got spoilt again. I strongly recommend not buying this product
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

THE WORST REFRIGERATOR EVER

Evie3 1/9/2020

I bought this fridge a little under 2 years ago. Just this past week the compressor DIED LG techs came to repair it and had to replace the compressor. 2 days later and the fridge/freezer wont cool down to even the +/- 5 degrees of temp selected the company says it will and yet the worst most unprofessional technicians - rude as well - came to the house and told me that the fridge is ok even though the temperatures it maintains is in the danger zone for food and can barely freeze food and took over 48 hours to even barely get down to that temp Save yourselves the worst sort of headache imagineable Do NOT buy this refrigerator or any LG product They have th worst customer service and will do nothing for you
Originally posted on lg.com

No, I do not recommend this product

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3 Stars

Review after 2-3 years of use

Ferner 1/8/2020

I bougth this refrigerator almost 3 years ago. Overall it is a great product. But as with all things service is required some times. In my case the light that shows in the dairy small horizontal door has not worked for now 2 months. And you would think that is a simple thing but it appears is not. I called the authorized / approved service provider which requested of me the serial number of the part from LG itself. Absurd. So I called LG and requested it and they told me I was not supposed to do that but that provider was to know. Needless to say the service provider did not want to move a finger and LG asked me to work with him reason why that simple issue is not resolved after 2 months. So called another service provider from the list that LG itself gave me. And the remaining two do not come this way of the city. Only the service provider that does not want to come. So I pull the bulb out myself and called the service provider and provided the part number. I am still waiting for that quality service to arrive. So I ordered the part myself from amazon and carefully tried to replace the part which I did successfully but did not work. So wasted the 27 dollars that the bulb cost as it was not the bulb. At this point after checking all things I do not know how to make it work... and the thing is I should not... it is the work of the only service provider LG recommends that does not do this work. So called LG and they washed their hands off as they deal with that only guy. In other words... LG service sucks to say the least. Fortunately for everything else the refrigerator has kept running well and without any issues. But if I encounter one in the future then..... apparently I will be doomed to beg someone not authorized to handle my expensive refrigerator. THIS IS WHERE I CANNOT RECOMMEND THIS LG or any other major LG appliance to anyone: the service is terrible and non-existent. Bad coming from such a large company. Considering that I do not live but 30 minutes from downtown Atlanta does not speak well at all for them. When I talked to others at work about it one co-worker mentioned to me that she had similar issues with her LG refrigerator another model regarding her compressor. She ended up changing the unit altogher for a Samsung which she loves and does not break. So... sorry to say: nice refrigerator so far it works great but stay away from LG if you want peace of mind. And to this day although I have mentioned this to LG over the phone they simply send this requests for me to give them a review when what is needed is for them to take action and support their products. After all LG motto is Life is Great... but is not when they do not stand by what they build.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

small surprised

Romquidz99 12/28/2019

Love the refrigerator but one small surprise is the ice that it makes. It doesnt melt quickly which is great for keeping drinks cold
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Compressor issues

Gham 12/26/2019

I bought this frog in 2016 from Best Buy. It was my dream frig. I did a lot of research on it before I purchased it...none of the reviews talked about compressor or mother board issues. I felt I made a great well informed purchase... not so. The compressor went out a week before christmas 2019...and the mother board was going bad for what the tech heard and seen. Lucky for me I bought the additional Best Buy warranty. So I contact Best Buy the give me the geek squad number. I made arranges for the geek squad to come out Four days before x-mas. They said they needed to order a compressor and mother board but could not return to fix it until 7 Jan 2020. Now that would be a long wait and with guest flying in for the holiday that repair date was unsat. Long story short the store manager called the regional manager and they were able to swap my frig out for a 27.5 model down from 29.8 model...and get it to me by 23 Dec... I was very happy but sad because I doesnt have the center drawer that cools wines cheese Etc and the door in door feature. Finally great job Best Buy replacing the frig LG AFTER MY NEW ONE FAIL I WILL NOT BUY ANOTHER LG FRIG. The only thing that saved me was the extended warranty I bought from Best Buy I strongly recommend that you purchase it or get American Home Shield because this frig I believe will fail.
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Very Spacious but...

Nicb7997 12/5/2019

We purchased this specific refrigerator mostly because of the large capacity but also because of the slim ice maker and 4th drawer with adjustable temperature. None of these have disappointed at all. Im able to pack in a large amount of items and it can still stay organized and the capacity of the ice maker keeps up just fine. The door in door is a huge bonus that I didnt think Id like as much as I do - So convenient My one complaint is the fan motor or what I believe is the fan motor - weve had it set up less than 6 months and it is SO LOUD For being a newer model when we purchased it I would not have thought wed be able to hear this as much.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Excellent Technician

Judi B 11/24/2019

After having a problem with the ice maker a water dispenser I reporter the problem to LG. A tech Jose Suarez called us a few days prior to his arrival asked what the problem was. What the error code was and told us he would be working on his diagnosis. He called us back gave us a day a day and time to come. Jose came brought with him various parts that might be needed. He went to work checking areas that might cause the miscommunication. He found the problem which was apparently caused when the door was removed when the refrigerator was installed. He connected the plug a d everything worked perfectly. No part was needed. This tech was thinking and was proactive in his plan. We are pleased with LG and their technician. Jose is a superior tech.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

DO NOT BUY LG

LG IS HORRIBLE 11/15/2019

Please DO NOT buy this or any LG product. I purchases this product is last 26 months and quick working while I was out of town leaving me with a huge mess and a lose of many dollars of food. I have been trying to get this product repaired for over three months without success. They make repair appointments and do not show up or the repair man does show up and replaces whatever part LG has approved them to replace or they make repair appointments and then they do not tell you so it your fault you didnt take another day off work and wait for them to show up. Dont file a complaint with LG requesting a replacement because everyone at LG will tell you the product does not qualify IT IS FOR REPAIR ONLY If I could give this company and product a negative rating I would
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Love the size of this fridge

Lm65 11/10/2019

We got this fridge a couple of weeks ago and I love the size and extra features it has. So much space for condiments and large things as well. Very happy with it
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Excellent product

k4rich 11/10/2019

I bought this item in April of this year and it has been flawless in operation to date.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Keeps cold.

Tom 426 10/29/2019

I bought this because my previous one stayed way to warm all the time. Consumer report also said that LG has a good track record. And I am glad we bought LG refrigerator. It stays cold.
Originally posted on lg.com

Yes, I recommend this product

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3 Stars

Plenty of room but

Jody99 10/21/2019

We bought it 3.5 years ago and thought for the price it would last a long time. The compressor went out two weeks ago we lost all the food in it. Thankfully LG is fixing it. We love the fridge but not loosing all food.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

What a Great Refrigerator

rosewriter 9/30/2019

This is our second time buying this refrigerator. We bought one in Arizona and enjoyed it very much. When we moved to Ohio the refrigerator stayed with the house. I was not satisfied with the refrigerator that came with our new house so we sold the existing one and bought the same LG model. I love the quick access door and the large and easy to store drawers. I highly recommend this refrigerator to everyone.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Efficient roomy and quiet

AlamoHank 9/24/2019

I bought this about a month ago and have been enjoying the amenities of this refrigerator. The spaciousness quiet operation cold filtered water and excellent ice maker.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Outstanding Refrigerator

S A F 9/15/2019

A lot of storage space for easy access very nice.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Very roomy

Ruprock 9/10/2019

We have now owned for 4 weeks. Lots of room in the fridge and well lit. Love the layout of the ice cube and water dispenser. The size and shape of the ice cubes is perfect. The water filler is located in a great place to allow for filling up of large cups. Deli tray drawer has tons of room and is well divided. Freezer layout has 3 levels and stays cool with very little frost.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Love the size

Heather7 9/5/2019

I love the size of this fridge. The only downfall that i have found is that if your on the shorter side its hard to reach things in the back and top shelf
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Excellent product

Patel65 9/3/2019

I bought this refrigerator a month ago and we love it
Originally posted on lg.com

Yes, I recommend this product

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2 Stars

Horrible. Loud and wont cool...

ElizabethP 8/27/2019

Owned this fridge for 5 weeks and I hate it. Its huge which is great but it sounds like a lawnmower in my house. I can hear it on my second level with the door shut...it has been set at 35 degrees but the thermometer they provided says 40degrees. The smart diagnostics is cool. The fridge told customer service that indeed it was only keeping it 39-42 degrees while set at 35. They also told me I was opening the door too much and that was why it wasnt cold. The LG expectation is 30 openings per day so only 15 times can you take out and replace food. With a family of 5 we each get 3 tries. So basically they made a fridge I cant open but hate to listen to and its all my fault. Trying to get a refund from the store I bought it at. Absolute garbage.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Stopped cooling after 30 months

SDOwner 8/21/2019

I love this fridge and its features. What I dont like is that after 30 months the fan stopped working and it is no longer cooling in the fridge space. Freezer is fine. The service guy said this is common and may require the controller board to be replaced. This is ridiculous within the first 3 years. My last Kenmore lasted over 10 years and is still going strong at my sons house. After paying over $3500 for this fridge I would expect higher quality or better engineering.
Originally posted on lg.com

No, I do not recommend this product

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