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3.3 | 298 Reviews

28 cu.ft. Smart wi-fi Enabled French Door Refrigerator

LG LFXS28968S

Available in 2 Color(s)

Features

  • 28 cu. ft. Capacity
  • PrintProof™ Finish
  • Door Cooling+
  • Slim SpacePlus® Ice System

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 69.75"
  • Depth: 36.25"
  • Energy Star Rated: Yes
  • Refrigerator Size: 27.7 (cu. ft.)
  • Fresh Food Capacity: 18.4 (cu. ft.)
  • Freezer Capacity: 9.3 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • Sabbath Mode: No
  • WiFi Connected: No

See More

 
The Look You Love Without the Fuss.

Now you can have all of the things you love about stainless, without the need for special cleaners or constant attention. LG's PrintProof™ fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth for a distinctive kitchen that handles real-life in style.


Store More.

Stock-up and store everything you need. With a cavernous 28 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach.


Most shelf space.*

Ice makers are great, but not if it means you can't fit all of your food in the fridge. The Slim SpacePlus® Ice System provides more shelf space and allows even more space for door bins.


Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space.


Life's better when your home runs smart

Discover ThinQ Care within the ThinQ app -- proactive smart alerts to keep your appliances running smoothly. Get notifications about usage, maintenance, plus early diagnosis right on your smartphone.

Features

  • 28 cu. ft. Capacity
  • PrintProof™ Finish
  • Door Cooling+
  • Slim SpacePlus® Ice System
  • ThinQ® Technology with ThinQ Care
SUMMARY
Door Type French 3-Door
ThinQ Care Yes
wi-fi Enabled Yes
Total Capacity 27.9
Ice & Water Dispenser Yes
ENERGY STAR® Qualified Yes
Standard Depth Yes
FEATURES
ENERGY STAR® Qualified Yes
Energy Usage 726
REFRIGERATOR
Glide N' Serve™ Drawer Yes
Folding Shelf 1
No. of Shelves 4 Split(3 Fixed+1Folding)
Cantilevered Shelves Hybrid Cantilevered
Shelf Construction SpillProtector™ Tempered Glass
Crisper Bins 2 Humidity Crispers
Refrigerator Light Ceiling LED
REFRIGERATOR DOOR
No. of Bins 6 Total (2 Adjustable Gallon Sized)
Door Bin Construction 1 Piece (clear)
FREEZER
Drawers 2-Tier Organization
DuraBase™ Solid Drawer Base Yes
Divider Yes
Freezer Light LED Lighting
Door Type Pull Drawer
Handle SmarPull™ Handle
DIMENSIONS/CLEARANCES/WEIGHT
Depth with Handles 36 1/4"
Depth without Handles 33 3/4"
Depth without Door 29 7/8"
Depth (Total with Door Open) 48 5/8"
Height to Top of Case 68 3/8"
Height to Top of Door Hinge 69 3/4"
Width 35 3/4"
Width (Door Open 90 with Handle) 44 1/4"
Width (Door Open 90 without Handle) 39 1/4"
Installation Clearance Top 1", Back 2"
Weight (Unit/Carton) 305 lbs. / 330lbs.
Carton Dimensions (WxHxD) 38" x 73" x 39"
MATERIALS & FINISHES
Handle Matching Commercial Handles
Available Colors PrintProof™ Stainless Steel, Black Stainless Steel
Hidden Hinges Yes
Surface Smooth
Back Flush & Metal Cover Over Mechanical Parts
Contour Door Yes
Blowing Agent Cyclopentane - Low Global Warming Potential, and Zero Ozone Depletion Potential Blowing Agent
CAPACITY
Refrigerator 18.6
Freezer 9.3
Total 27.9
CONVENIENCE
Temperature Controls Electronic/Digital
Door Alarm Yes
LoDecibel™ Quiet Operation Yes
Auto Closing Door Hinge Yes
Child Lock Yes
Display Type Membrane / White LED
WATER & ICE SYSTEM
Ice System Slim SpacePlus®
Ice & Water Dispenser Yes
Dispenser Type Integrated
Daily Ice Production (lbs) 3.5
IcePlus™ Production (lbs) 3.8
Ice Storage Capacity (lbs) 2.5 + 4.0
Dispenser Light Yes
Water Filter LT1000P
COOLING
Linear Compressor Yes
Multi-Air Flow Yes
Temperature Sensors 6
Smart Cooling® System Yes
Fresh Air Filter Yes
Evaporator Yes
Refrigerant R600a: Low Global Warming Potential, Zero Ozone Depletion Potential and More Energy Efficient Refrigerant than R134a
WARRANTY
UPC 048231794862
Parts & Labor 1 Year
Sealed System (Parts & Labor) 5 Years
Compressor (Parts & Labor) 5 Years
Linear Compressor (Parts Only) 6-10 Years
THINQ® SMART FEATURES
Wi-Fi Yes
SmartDiagnosis™ Yes
Voice Activation Yes
Works with Google Assistant and Amazon Alexa
ThinQ Care Yes

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 69.75"
  • Depth: 36.25"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 27.7 (cu. ft.)
  • Fresh Food Capacity: 18.4 (cu. ft.)
  • Freezer Capacity: 9.3 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: No

Interactive Tour

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.3 out of 5

53% of reviewers recommend this product.

3 Stars

Disappointed

MJ M 8/7/2022

Until recently I loved this refrigerator. Then after only 3 years the compressor and main board failed. Fortunately both are under warranty and were replaced last week. Then this morning less then a week after repairs it is again not cooling
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

Poorly designed icemaker

ChrisIsDispleased 8/4/2022

On many LG refrigerators theres a little sensor that notices when ice falls out of the ice tray. This ensures that the icemaker doesnt overfill and spill. On this particular model they decided not to include that feature. The result? If your icemaker doesnt empty it just sprays more water in there as if the tray is empty resulting in water all over the place leaking into the fridge and onto the floor.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Lots of space

jillatuva 8/3/2022

Weve had this refrigerator for about 3 weeks and I love the space. Theres one shelf that adjusts by collapsing back so that you can fit large items underneathso great And the door storage is spacious as well. The freezer is also quite large and the water filter for the refrigerator door was easy to install. So far were happy with our choice
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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2 Stars

Not happy at all with this product

Manish Sharma 8/2/2022

I bought this product and I was never told about the features of this product. I never knew that there has to be 2 ice dispensers. This model does not have it and it is really bad experience
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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2 Stars

Failed proce6

Pam Jacobs 8/1/2022

I loved it until the processor failed and no one In my town want it to work to work with the warranty and LG to fix it. So I had to find my receipt to get a refund... Still waiting.
Originally posted on lg.com

No, I do not recommend this product

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3 Stars

Very nice

Jt101 7/30/2022

I really like the unit. It has one majorflaw. The ice maker water started to run on its own.had we not been home we could have a major water clean up. It was replaced on warranty but will the new door do the same thing???. Other than that a great fridge.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Great features

bevyboop 7/26/2022

Fridge was installed a few weeks ago and am so glad we chose this. The retractable shelf the roomy shelves on the doors the compartmentalized freezer sections the smooth glide of the fruit/ vegetable drawers everything is just excellent.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

LG fridge

S spad 7/26/2022

I have had this LG refrigerator since 2019 and all of the sudden the compressor goes out. Let me just say if it wasnt still under warranty I would have been livid. I would have been better off to just buy a new refrigerator but thank goodness it was covered with the warranty. I would also like to say this will be the last LG appliance I ever buy. I have not been impressed with the quality of the the appliances as a whole.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

So far so good

Grey Guy 69 7/23/2022

Purchased this brand and model after a total disaster on our previous purchase that died at 3 1/2 years . This is bigger and seems to be a little more efficient. So far so good
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

New LG 28cf French door refrigerator

Jack Anthony 7/22/2022

We bought this refrigerator about a month ago and so far everything is working fine. We were pleasantly surprised that it came in almost 2 months early. Still getting used to the electronics but am hoping everything continues to be satisfactory. Thank you
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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2 Stars

Was good until it wasnt

Svenema83 7/22/2022

Loved the fridge until the compressor went out 4 years in and even though it was under warranty LG made us wait over a month to send someone to fix it.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Great Refrigerator - LG Products are the Best

Paul Harry 7/21/2022

I have had my LG French Door Refrigerator with Wi-Fi for about 18 months. It sends me notices once a month about usage like the average number if times I was in the refrigerator or freezer. I also sent me a message there was a problem with the refrigerator and to call LG to set up an appointment to have it looked at by a LG Serviceman they came out and took care of the problem. LG products are the best
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Fresher fruits and vegetables

Katiek878 7/20/2022

I am amazed with how much longer my fruits and vegetables stay fresh now that we have our LG refrigerator Really like the deep shelves and love how the ice maker fits sleek in the door we have so much useable space
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Nice refrigerator and freezer

Sam Y1 7/19/2022

This was a good improvement for us from two doors to French door. It is bigger quite and roomy. We liked a lot.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

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4 Stars

Beautiful fridge

LG Entusiasts 7/19/2022

I bought this fridge because we are LG enthusiastsit is stylish and there is plenty of room for all your supplieswe experienced some mechanical problems and LG stood behind this product 100 and restored it to its original glory. Cold and stylish
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Love the size and the look.

Ron Paradiso 7/19/2022

I am a little disappointed that after 3 years the compressor went out and needed to be replaced. It was covered under the warranty but lost a lot of food.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Quality

 
3 Stars

Good fridge. Horrible ice maker

CarlosT 7/17/2022

This is a good refrigerator. My only complaint would be its ice making abilities and storage. This fridge makes very small ice cubes and it takes too long to replenish. The ice dispenser is constantly getting jammed. The jamming causes the internal ice tray to become dislodged and you will have to re-center it. If jammed the ice maker will not make ice. I have had some instances were I was unaware of a jam and the ice maker did not produce ice all day. I had to re-center the tray and had to wait 24hrs for a batch of ice to be made. Due to these ice issues I will most likely not purchase an LG fridge in the future.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Great features great service

MikeS01 7/16/2022

We have enjoyed all of the features on this refrigerator especially the online portion. When the compressor started to go out we were notified on the app and were able to get it repaired quickly under warranty so we did not lose any food.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Avoid LG refrigerators

dvasichko 7/6/2022

This is our second stint with LG refrigerators. The first one died just after 7 years and we were told it had to be replaced after 4 consecutive weeks of dealing with world-class poor customer service. The whole process is disjointed agents cant see previous entries and they take 48 hours for a reply even if you have a small child with no refrigerator. We purchased the LFXS28968S because we needed a unit quickly after 4 weeks of no freezer and now after 8 weeks of use the ice dispenser has quick rotating to dispense ice. Now I must open a service request and RE-UPLOAD my proof of purchase I uploaded the day of purchase. Now I must wait another 24-48 hours for someone to contact me to schedule an appointment. Then I must wait for an 8 hour service window for a fix. Only buy an LG if you enjoy working with customer service and waiting for repairs for hours on end.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

looks good doesnt work

house34 7/6/2022

After just 1 1/2 years my LG was repaired 5 times and finally stopped working all together.I love the features but it never quite worked right. Will have to now replace but definitely not with another LG/
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Less than 3 years old when it QUIT

Mrs KB 7/3/2022

We were very happy with this LG refrigerator until it suddenly quit cooling altogether. Losing everything in the refrigerator and freezer was costly. There is apparently specific protocol for handling these refrigerators when the cooling systems quit before the 5 year mark so it seems its not uncommon. Thankfully we had an extended warranty.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

efficient

mike carton 7/2/2022

does a great job in frig nd freezer ice maker makes lots of ice quickly
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

great refrigerator until stopped working

juliefranklin29 7/1/2022

I bought this 3 years ago and now the refrigerator/freezer stopped working. Not happy about it and it is taking 8 weeks to get an appointment through the warranty
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Fabulous Repair Technician

Crisi 6/30/2022

My repair person was very nice and got the job done swiftly and efficiently. He was friendly and an enjoyable person.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

Not so sure

Stephanie7111922 6/30/2022

I purchased this item in March 2020 I thought it was the greatest refrigerator ever and that it would be a beautiful feature to our new home. I love the features it felt great having it Then just about a month ago it completely stopped working and I lost all of my food which is really expensive and I have 4 children the representative I spoke too was great saids it would be fixed at nip charge and not top worry about the receipt now nobody wants to fix it and they want my receipt.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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4 Stars

Size is perfect

Christine Lacich 6/28/2022

I received my refrigerator on time set up was great and I love the size and features of this product
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Bad quality/ third time not working

Daljeet 6/28/2022

This is 3 times it is not making ice and not cooling at all. I am requesting to fixes. It take too long. Very bad quality
Originally posted on lg.com

No, I do not recommend this product

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3 Stars

Good except..

Laura09 6/27/2022

We have had this fridge for 2 weeks now. I love everything about it except the water dispenser. We followed all the set up instructions for dispensing filtered water and the water is GROSS. I have to run a gallon of water before the chlorine/plastic flavor is gone. At this point Im running a gallon of water and then filling pitchers to sit on my counter for drinking. It is super frustrating. I even changed the filter thinking it may have been that but no improvement. The ice seems to be fine. We had an LG fridge equivalent to this one before that wed had for 12 years and it finally died so we confidently purchased another one. I will definitely hesitate to do that again.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Super quiet

Kristi G 6/23/2022

Bought this as my previous brand new fridge conked out after 8 months. Love the capacity and adjustability of shelves. Its so quiet I only hear the ice make drop cubes
Originally posted on lg.com

Yes, I recommend this product

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Quality

 

Value

 
3 Stars

Good overall but compressor failed at 41 months.

Deerman 6/22/2022

Compressor died but is covered by the 5 year warranty.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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4 Stars

Great functionality

Frank61 6/21/2022

I bought this unit before Thanksgiving and have been pleased with the performance overall. There was a issue with the ice maker clogging up once but not since I cleared the shute. It is sleek and stylish and has a decent amount of usable space.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

My honest thoughts

ReviewSue 6/21/2022

We bought the LG LFXS28968S almost 2 years ago at a scratch/dent store and I LOVE the space inside more than any other feature. A minor inconvenience is that the icemaker is very low capacity. I simply empty the icemaker bin into the drawer bin during higher demand and we always have enough. We recently experienced our first problem as the icemaker tray was not automatically dumping the ice. It was a simple fix - just unplugged it while cleaning behind then plugged it back in and it works perfectly. Did I mention I really love this machine? Maybe I should have given it 4 stars due to the ice capacity however if it were larger it would take more refrigerator space.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

M L Jones 6/18/2022

I love the space and the adjustable shelf.it makes it easy to push the shelf out of the way to add a taller item. It has so many features like the ability to see what you have in the freezer without taking everything out.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

LG Refrigerator

Jud70 6/17/2022

I recently bought this refrigerator after moving into a new home. I had one that had come in my previous home and really like it so we got another. Was pleasantly surprised at the positive updates on this new model
Originally posted on lg.com

Yes, I recommend this product

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2 Stars

Not a good fridge

Airon69 6/16/2022

This fridge is not even 4 yrs old and the compressor has already gone bad. Ruining all the food that was in the freezer and fridge. Been without a fridge now for over a week. Fridges just arent made to last anymore. The ice maker makes like 15 ice cubes in 8 hrs. Water leaks out from where the ice comes out. Overall not a good reliable fridge.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Richie e 6/15/2022

Purchased 5/28/2021. VERY DISAPPOINTED. Ice maker stopped working and freezer not working properlyice cream softening. Called LG Customer service on 05/24/2022 to report issue. Still under warranty.unable to fix with verbal guidance .Still waiting for repairreplacement or refund. Reference CNN220602488670 with LG CUSTOMER SVCE
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Style and great features just what we wanted

Elanadrew 6/14/2022

We have it for our agency dining hall events it has a nice style and the inside features are very accommodating. I am very pleased with this selection.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Great buy

Naivian 6/14/2022

I got this about 4 weeks ago and the whole family is glad we did. The fridge keeps everything cold and no longer do I have to worry about the armor hammer baking soda to remove the orders with the fresh air filter in the fridge. I really like the app that tells us if there is something wrong with the fridge. Everything seems to work really well thus far.
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

After 3 years the compressor died

Dobbyisfree 6/13/2022

One morning we woke up to water all over the kitchen floor from the melted ice and a ton of defrosted food that went bad we called LG and the next day we had an specialist at our door to replace the compressor. The replacement took less than one hour the person was so knowledgeable professional and we had a working fridge that same day at no cost to us. We are very satisficed with the service LG provided. The only downside would be that it took us a VERY long time to get a hold of someone at LG their customer service automated phone options are very difficult to allow you to speak with someone live so we wasted a few hours trying to speak to someone their website is no better at all.
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Strong water flow and tons of storage.

Weso138 6/12/2022

The frig has better water pressure than most other refrigerators and the added space within the frig is well thought out.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

charlie1901 6/12/2022

I bought this 2018.n WEN INSTANTLY fell in love with it. It ran like a top until the 3 year warranty ran out and it broke. The compressor stop working. After a fiasco with Best Buy we called LG. The parts were ordered delivered and replaced without charge. We were excited that the company lives up to its name. Thank you Thank you. THANK YOU
Originally posted on lg.com

Yes, I recommend this product

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3 Stars

Great when it works

Sherri C 6/12/2022

Weve had this model 4 years. It starting icing up in the freezer and LG was quick to compare it. The compressor died a few weeks ago.Thankfully it was under warranty. Its been replaced but the unit has been slow to get cold. All told Weve been thrilled with it. The storage compactly is great. Love the layout and the water/ice cube dispenser is a godsend. We are replacing all of our appliances with LG
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Ava52 6/10/2022

First new refrigerator Ive had in 12 years and I love it I really like the in-door ice/water dispenser.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Great fridge

Kaykay100 6/8/2022

Love my lg fridge will buy another one if I ever need too.
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Perfect space

Oscar939 6/7/2022

I bought it a couple of years ago. Very spacious and easy access to food. Love the integrated ice maker.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Frustrated

Bolnb 6/6/2022

We have had our LG for 4 yrs the compressor recently went back and we are going on 3 weeks with no refrigerator. They are having a hard time finding someone to repair it there is no end in sight as to when we will have a working refrigerator again. This is extremely frustrating
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Nice Refrigerator

TJ04 6/1/2022

We brought this refrigerator last year. The whole family really likes it. We like that it is a lot much space and especially the freezer.
Originally posted on lg.com

Yes, I recommend this product

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3 Stars

Loved until it broke at 5 years

Recently Dissapointed 6/1/2022

Up until recently this fridge worked great for us and has plenty of space. We were very happy with it. My only complaint is that whenever we had guests over we ended up with a puddle of water on the ground because guests were not sure how to use the water its not intuitive when compared to other fridges but that is user error However after 5 years the compressor broke when we were 2 months outside of our full warranty window. The customer support was unable to provide me with a quick enough repair window and I had to dump a lot of breast milk that I needed for my newborn baby. After spending hours on the phone with customer service I got nowhere and eventually gave up and accepted a repair window that was 5 days after the compressor broke. Very disappointing.
Originally posted on lg.com

No, I do not recommend this product

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2 Stars

Disappointed in the longevity

Depue 5/31/2022

I had no issues for the first 3 1/2 years then the circuit board went out. Six weeks after this the compressor died. It took 3 weeks to get a qualified service person to fix it. He said normally the compressors only last a few years on LG refrigerators. This is totally unacceptable. I do like the water and ice in the door and the refrigerator is huge. I just feel I can no longer trust it.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

It was good until it wasnt

TimCC 5/31/2022

A little over a year after purchasing this unit for my new built home I got an email from LG support saying the fridge was reporting a problem with its sealed system and I might be noticing a performance issue. It was connected to wifi and registered with the LG app. After contacting LG they went off to see if they could find someone who could inspect or repair it. Three days later I had to contact them again and they said they couldnt find anyone to repair it and would move to refund my money. I had a local service person from the appliance store where I bought it take a look and they were unable to diagnose anything. Meanwhile the fridge was still operational although had stopped making ice. I started the refund process where I signed a letter agreeing to dispose of the unit and not hold LG liable for anything. A few weeks went by and I noticed the freezer was barely holding temperature below freezing. Ice in ice trays was taking two days to freeze and so I accelerated my purchase of another unit. I did buy an almost identical unit since the refund offered was good customer service but the stress of almost being without a functional fridge was nerve wracking. The new unit arrived around the time of the refund check. This was a big hassle. The new unit isnt quite as big as the old one despite claiming to be the same cu ft size. I bought it from a home improvement store and added a five year service contract as a safeguard.
Originally posted on lg.com

No, I do not recommend this product

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